TERMS AND CONDITIONS
Please read
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to ensure that they contain everything you want and nothing you are not happy with.
Non-Refundable Deposit – Once paid, the deposit is non-refundable, and work will commence. The client is committed to the commission.
Legally Binding Agreement – By placing an order, you agree to these terms and conditions.
Eligibility – You must be at least 18 years old to purchase from us.
Custom Artwork – Clients must ensure all provided specifications are accurate for custom orders.
Price & Payment – Payment must be made in full before delivery. Prices include VAT.
Order Confirmation – A contract is formed once you receive an email confirmation from us.
Estimated Delivery – Delivery timelines are estimates only and not guaranteed due to the handmade nature of the artwork.
Changes to Orders – No changes can be made once work has begun unless agreed upon in writing.
Risk & Ownership – Ownership transfers to the client once full payment is received and delivery is completed.
No Cancellations on Custom Work – Orders for custom or personalized artwork cannot be canceled once production has begun.
Returns Policy – Returns are only accepted for non-customized goods and must be requested within 14 days.
Inspection Upon Delivery – Clients must inspect goods on arrival and report any issues immediately.
Delivery Outside the UK – Clients outside the UK are responsible for any import duties or taxes.
Force Majeure – We are not liable for delays or failures due to unforeseen circumstances beyond our control.
Privacy Policy – Personal data is handled in compliance with GDPR regulations.
Liability Limitations – We are not responsible for business losses or indirect damages.
Complaints Process – Clients should contact us via email for resolution, and we will respond within 72 hours.
Use of Communication – We may contact you via email for order updates and related matters.
Legal Jurisdiction – These terms are governed by the laws of England and Wales.
Acceptance of Terms – Placing an order means you have read, understood, and agreed to these terms.
Business Identity & Contact Information – This contract is with Artbag Studio Ltd, representing the artist Debra Franses Bean. This is a limited company, and clients acknowledge that any claims or disputes are against the business, not the individual artist. No personal damages claims can be made against Debra Franses Bean.
For further communication, please contact:
Artbag Studio Ltd
Saddlers Yard, Up Corner, Chalfont St Giles, Buckinghamshire, HP8 4FG
Email: info@artbagartist.com